Last updated: July 2026 — James Wilson, Aquapona

Responsible Gaming

What is Responsible Gaming?

Responsible gaming is a set of standards and practices designed to ensure that casino entertainment remains safe, fair, and enjoyable for all players. At Aquapona, we believe that gambling should be a form of entertainment only, never a way to make money or solve financial problems.

Responsible gaming means:

• Playing with money you can afford to lose
• Setting limits on time and money spent gambling
• Understanding the odds and house advantage
• Never chasing losses
• Keeping gambling separate from other financial responsibilities

We are committed to promoting a safe gaming environment and supporting players who may be struggling with their gambling habits.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. It's important to recognise the warning signs early. If you or someone you know experiences any of the following, help is available:

• Thinking about gambling constantly or planning the next session
• Needing to gamble with larger amounts to achieve the same excitement
• Losing control over the amount of time or money spent gambling
• Feeling irritable or anxious when trying to cut down or stop
• Lying to friends or family about gambling habits
• Using gambling to escape from problems or negative emotions
• Chasing losses by gambling more to recover money
• Damaging relationships, employment, or financial stability due to gambling
• Borrowing money or selling possessions to fund gambling
• Feeling desperate or hopeless

If you recognise any of these signs, it's time to seek support.

Self-Exclusion Tools

Self-exclusion is a voluntary tool that allows you to restrict your access to gambling. At Aquapona, we support several self-exclusion options:

Account Self-Exclusion

You can self-exclude from your Aquapona account for a period ranging from 24 hours to permanent exclusion. During this time, you will not be able to log in or access your account.

Multi-Operator Self-Exclusion

The National Self-Exclusion Scheme (NSESS) allows you to self-exclude from multiple UK-licensed gambling sites simultaneously. This is managed through GamCare's database.

Deposit Limits

Setting a deposit limit is an effective way to control spending. At Aquapona, you can set daily, weekly, or monthly deposit limits on your account. These limits:

• Prevent you from depositing more than your set amount
• Can be lowered at any time (but cannot be increased for 24 hours)
• Are completely free to use
• Provide a safety net against impulsive spending

To set a deposit limit, visit your account settings or contact our customer support team.

18+ Policy

We strictly adhere to UK gambling regulations. You must be 18 years of age or older to use Aquapona and participate in any form of gambling. We use age verification checks during registration and reserve the right to request further proof of identity.

Parents and guardians concerned about underage gambling can use parental control software and speak to young people about the risks of gambling.

Seek Help and Support

If you're struggling with your gambling, professional help is available. These organisations provide free, confidential support:

GamCare

Telephone: 0808 8020 133
Website: www.gamcare.org.uk
Availability: Monday to Friday, 9am–5pm

BeGambleAware

Website: www.begambleaware.org
Services: Information, tools, and support for problem gambling

Gamblers Anonymous

Telephone: 07700 184 026
Website: www.gamblersanonymous.org.uk
Services: Peer support meetings across the UK

Remember: seeking help is a sign of strength, not weakness. You are not alone.